In view of the mandatory procedures for complaint processing and dispute resolution provided under the Financial Instruments and Exchange Act ("FIEA"), we are taking the following procedures for each of the businesses wherein we have obtained a registration.

(1) For the Investment Management Business and Investment Advisory and/or Agency Service Businesses
We endeavor to settle complaints and resolve disputes relating to our financial instruments businesses through the resolution or intercession services that are being provided by the Japan Investment Advisers Association in accordance with the provisions of the FIEA.

(2) For Type II Instruments Business
We endeavor to settle complaints and resolve disputes relating to our financial instruments businesses through the resolution or intercession services that are being provided by the Financial Instruments Mediation Assistance Center ("FINMAC") in accordance with the provisions of the FIEA.

Please be advised that, with respect to complaints received from or the resolution of disputes with investors, etc. relating to the financial instruments businesses conducted by members of the Japan Investment Advisors Association, relevant intercession services are being offered by FINMAC under consignment. Accordingly, the contact details for both cases (1) and (2) mentioned above are as follows: